Contact Representativeother related Employment listings - Dade City, FL at Geebo

Contact Representative

3.
5 Dade City, FL Dade City, FL Full-time Full-time From $36,118 a year From $36,118 a year Job Summary Description As the first point of contact, Contact Representatives are responsible for speaking with beneficiaries and the general public to provide information in person, by telephone, or in writing, on Social Security laws, rules and regulations.
This includes obtaining information to determine eligibility and entitlement for programs administered by SSA and updating claim information using SSA systems.
Contact Representatives conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.
GS-5 through GS-7 with GS-8 promotion potential.
See federal locality pay tables for the rest of the United States for amounts.
Job Type:
Full-time Pay:
From $36,118.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Dade City, FL 33525:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
program administration or customer service:
4 years (Preferred) Language:
Spanish (Preferred) Work Location:
In person As the first point of contact, Contact Representatives are responsible for speaking with beneficiaries and the general public to provide information in person, by telephone, or in writing, on Social Security laws, rules and regulations.
This includes obtaining information to determine eligibility and entitlement for programs administered by SSA and updating claim information using SSA systems.
Contact Representatives conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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