Centralized Scheduler
3.
1 Dade City, FL Dade City, FL Full-time Full-time $15 - $17 an hour $15 - $17 an hour 7 days ago 7 days ago 7 days ago General Description:
Answers incoming phone calls for multiple medical sites, schedule appointments as appropriate and transfers calls to the appropriate department or individual as needed.
Essential Duties and
Responsibilities:
Answers multiple phone lines in a prompt, courteous, and helpful manner.
Determine patients' needs.
Assist caller with nonclinical issues and general site information.
Register new or update current patients in current Practice Management System.
Verify patients' demographics.
(Name, address, phone number etc.
) Accurately document into Practice Management System.
Schedule patient appointment using current Practice Management System.
Explanation of documents and/or fee needed for visit.
Summarize call for accuracy.
Mail out new patient registration forms.
Transfer calls accurately in accordance with PCHG guidelines and protocol.
Transfer clinical calls to appropriate site for additional assistance.
Transfer billing inquires to the Billing department.
Confirms appointments as needed Contact patients 24 to 48 hours in advance.
Verify upcoming appointments or reschedule as needed with patient at time of call.
Remind patients of forms/ fees required.
Ensure confidentiality and HIPAA compliance at all times Keep other care team members informed when situations occur that disrupts timely patient flow through site.
Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best-in-class patient experience Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA) Other duties as assigned Supervisory
Responsibilities:
None Knowledge, Skills, and Abilities:
Basic understanding of medical terminology and documentation.
Ability to use basic mathematical skills.
Able to perform repetitive tasks.
Maintains a professional relationship and positive attitude with co-workers, the public, patients, and the entire organization.
Maintains the highest professional work ethics.
Displays enthusiasm toward the work, mission, and vision of the organization.
Exceptional customer service skills and demonstrating empathy and compassion to a diverse patient population.
Ability to communicate effectively, verbally and in writing with multiple levels within the organization.
Excellent grammar, spelling and interpersonal skills.
Qualifications:
High School Diploma or GED.
Obtain and maintain Epic certification/ annual compliance throughout employment.
Working conditions and physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Ability to lift 20 lbs.
regularly and 30 lbs.
-50 lbs.
occasionally.
2.
Ability to sit for long periods of time.
3.
Direct exposure to computer screen.
4.
May be exposed to contagious/infectious diseases.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) serving in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any job-related duties requested by any person authorized to give instructions or assignments.
Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Tuition reimbursement Vision insurance Healthcare setting:
Clinic Outpatient Private practice Medical specialties:
Pediatrics Primary Care Surgery Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Dade City, FL 33525:
Relocate before starting work (Required) Work Location:
In person Essential Duties and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Dade City, FL Dade City, FL Full-time Full-time $15 - $17 an hour $15 - $17 an hour 7 days ago 7 days ago 7 days ago General Description:
Answers incoming phone calls for multiple medical sites, schedule appointments as appropriate and transfers calls to the appropriate department or individual as needed.
Essential Duties and
Responsibilities:
Answers multiple phone lines in a prompt, courteous, and helpful manner.
Determine patients' needs.
Assist caller with nonclinical issues and general site information.
Register new or update current patients in current Practice Management System.
Verify patients' demographics.
(Name, address, phone number etc.
) Accurately document into Practice Management System.
Schedule patient appointment using current Practice Management System.
Explanation of documents and/or fee needed for visit.
Summarize call for accuracy.
Mail out new patient registration forms.
Transfer calls accurately in accordance with PCHG guidelines and protocol.
Transfer clinical calls to appropriate site for additional assistance.
Transfer billing inquires to the Billing department.
Confirms appointments as needed Contact patients 24 to 48 hours in advance.
Verify upcoming appointments or reschedule as needed with patient at time of call.
Remind patients of forms/ fees required.
Ensure confidentiality and HIPAA compliance at all times Keep other care team members informed when situations occur that disrupts timely patient flow through site.
Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best-in-class patient experience Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA) Other duties as assigned Supervisory
Responsibilities:
None Knowledge, Skills, and Abilities:
Basic understanding of medical terminology and documentation.
Ability to use basic mathematical skills.
Able to perform repetitive tasks.
Maintains a professional relationship and positive attitude with co-workers, the public, patients, and the entire organization.
Maintains the highest professional work ethics.
Displays enthusiasm toward the work, mission, and vision of the organization.
Exceptional customer service skills and demonstrating empathy and compassion to a diverse patient population.
Ability to communicate effectively, verbally and in writing with multiple levels within the organization.
Excellent grammar, spelling and interpersonal skills.
Qualifications:
High School Diploma or GED.
Obtain and maintain Epic certification/ annual compliance throughout employment.
Working conditions and physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Ability to lift 20 lbs.
regularly and 30 lbs.
-50 lbs.
occasionally.
2.
Ability to sit for long periods of time.
3.
Direct exposure to computer screen.
4.
May be exposed to contagious/infectious diseases.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) serving in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any job-related duties requested by any person authorized to give instructions or assignments.
Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Tuition reimbursement Vision insurance Healthcare setting:
Clinic Outpatient Private practice Medical specialties:
Pediatrics Primary Care Surgery Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Dade City, FL 33525:
Relocate before starting work (Required) Work Location:
In person Essential Duties and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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