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(DC) Financial Regstr/PBX Spec. - PT/Day

Job Description
Description

Financial Regstr/PBX Specialist AdventHealth Zephyrhills

Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541 Top Reasons to Work at AdventHealth Zephyrhills
  • AH Zeph/Dade City Named One of America s Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row 2017-2019 by the Women s Choice Award
  • Leapfrog Hospital Safety Grade A Spring/Fall 2018
  • One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group
  • Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades
  • First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission
Work Hours/Shift:
  • PArt Time Days
You Will Be Responsible For:
  • Professionally interviews patients following established standards and procedures (i. e. Red Flag guidelines); obtains complete and updated patient information at time of service. Accounts are correctly completed
  • Completes quick registration / pre-registration / registration / admission process within established timeframes meets or exceeds wait time goals
  • Maintains acceptable QA score. Corrects error list in a timely manner
  • Multitasks effectively; navigates multiple computer systems and applications with proficiency
  • Completes accurate Medical Record Number (MRN) search and selection process to avoid creating duplicate medical records
QualificationsWhat You Will Need:
  • Ability to read and communicate effectively in English
  • Strong written and verbal communication skills
  • 27 wpm avg net typing speed; proficient with Microsoft Office applications and computers
  • Multitask proficiently, using multiple computer systems, applications and technology
  • 2+ years experience in most, if not all registration and admission types and processes, scheduling, insurance verification; hospital/physician office/collections role/insurance company
  • High school diploma, GED
Job Summary:

Patient Access is the gateway to the hospital. Associates professionally interview and register / admit patients; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Responds quickly and effectively to all telecommunication and electronic communication; phone, page, fax, email and is familiar with emergency code procedures. Adheres to established policies and procedures. Effectively work in a group/team setting and contributes to overall goals. Registration/PBX areas include Emergency, Outpatient and Surgery and the shifts may include working nights/weekends/holidays.



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